Custom Cabinetry FAQ
Do you sell your custom cabinetry through dealers or directly to homeowners?
We work directly with homeowners, contractors and architects.
Do you install your kitchens?
No, we do not. We do engineer the cabinetry to be installed as easily as possible so qualified installers will have no trouble. In any case, we can always be reached during business hours for consultation.
Can we visit the shop to see the work being done?
Yes, we encourage visits to the shop during both the planning and building phase of a project. You can meet the craftsmen that are working on your cabinets and discuss details. It’s actually pretty fun. Everyone who comes to the shop seems to enjoy it.
Where are you and can we get a kitchen or library half way across the country?
We are in Northwood, New Hampshire which is about half way between Portsmouth and Concord. We can ship a project virtually anywhere blanket wrapped by a furniture mover.
Who does the design work?
Douglas P. Dimes is the Chief Designer and President of the company. He will guide you though all phases of planning and will oversee the construction in the shop. Usually he will make a small but special detail himself if time permits.
Do you provide countertops?
Most high end kitchens have a natural counter surface like granite, soapstone or slate. We do not supply any of those.
Is the finish used on the kitchens the same as the furniture?
No, the finish on the kitchens is much tougher. We use a high quality catalyzed lacquer designed specifically for the kind of use a kitchen gets.
How long does it take to get a kitchen?
The honest answer is “it depends”. Usually it takes at least 12-16 weeks. We may have four kitchens to do, but three of them may not be scheduled for months. Sometimes we may have time to fit in your project sooner than you might expect.
How do I go about purchasing a kitchen?
Give us a call. We will go though the design process with you. A deposit is given to reserve a production slot. We build your D.R.DIMES American Cabinetry and prepare to ship. The balance is paid and your kitchen or project will be delivered blanket wrapped to the site.